User experience encompasses all of the end-users interactions with the company, its products and its services. Whilst the user interface serves as a platform for a large factor of the experience, many other elements such as analytics and testing need to be considered for an ultimate user experience.
We deliver high quality user experience sessions, including card sorting, task testing, and site or app audits.
This can be completed in line with a user experience strategy
or as a single exercise.
We ensure focus is on balancing product goals with user advocation, driven by analytical data and user feedback, and where possible, ensuring all changes are tested against a percentage of users to measure change and maximise value.